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Your Data · Your Privacy

Privacy Policy

We only collect what we need, and we don't sell it to anyone.

Last updated: April 2025  ·  Prime Axis Labs LLC

What We Collect

When you submit an order or contact form, we may collect the following information:

  • Name
  • Email address
  • Phone number (optional)
  • Shipping address
  • Order details (products selected, quantities)

We do not collect payment information directly. Payment is processed through Cash App or Zelle — refer to their respective privacy policies for how payment data is handled.

How We Use Your Information

Your information is used solely to:

  • Process and fulfill your order
  • Send order confirmation and shipping details
  • Contact you if there is an issue with your order

We do not use your information for marketing purposes unless you have explicitly opted in.

We Don't Sell Your Data

We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. Full stop.

Form Processing — Formspree

Our order and contact forms are processed through Formspree. When you submit a form, your data is transmitted to and stored by Formspree in accordance with their Privacy Policy. We recommend reviewing their policy if you have questions about how form submissions are stored.

Email Communications

We send order confirmations and shipping updates to the email address you provide. We do not send marketing emails unless you have explicitly opted in. You can opt out of any communication at any time by replying to any email or contacting us directly.

Data Retention

Order records are retained for accounting and tax compliance purposes as required by IRS regulations. This includes name, contact information, and order details. Once this retention period has passed, records are securely deleted.

Security

We take reasonable precautions to protect your information from unauthorized access or disclosure. However, no internet transmission is 100% secure — please use appropriate judgment when submitting sensitive information online.

Contact

Questions about this privacy policy or how your data is handled? Reach out:

Prime Axis Labs LLC
5900 Balcones Dr STE 100
Austin, TX 78731
[email protected]